Figure 1 - Employee Relations (
In the effect of globalization and considering the rise of
individualism and unregulated labour markets across the world, it draws
primarily on recent developments in employee relations worldwide.
Parallelly, the current trend is skill migration which defines the
labour market demand and supplies. Further, experiences of workers and
employers in countries with limited workers’ protection are becoming
increasingly relevant for understanding the future of employee relations in
developed countries, in a context where unregulated markets facilitate the transfer
of labour practices from developing to developed countries to reduce labour
costs.
Employee Relations are efforts to create and maintain a positive
relationship with employees at an organization. With a good atmosphere of
maintaining positive and constructive employee relations, the organization will
get employees who are more loyal and more engaged in their work which helps to
get their extra commitment in achieving the goal of the organization
Typically, the HR department plays a vital role
in managing the employee relation at the workplace. However, some organizations
have a dedicated employee relations department or personal depending on their
nature of work and requirements.
ABC Company Privet Limited, (hereinafter referred
as ABC) is a well-established company in Furniture and Fit-out (trading)
industry, which practices the best Employee relation techniques to retain the
Best-Fit and encourage them in the long-run.
Figure 2 - Four Main Pillar of ER (Source: User Developed)
Open communication, show gratitude, consistent
feedback and investing in employees are the main four pillars of the ER which
ABC believes as the most effective tool.
In any relationship, communication is
the key, especially in the working relationship, the open communication among
the line managers and employees at ABC gives the employees the transparency
that they need and it helps them understand their role in the organization
better and most importantly it makes them so special as they are being cared or
trusted by the management.
Curtesy
leads the path to curiosity, similarly, simple words really do mean a lot to
employees and such simple words of appreciation reinforces their good
work. For example, when an employee at ABC finishes a project/task on time and
on budget, the achievement will be celebrated in a Hotel/Restaurant, and they
will be given a special bonus.
Even if
a small task being achieved within the timeframe, the Management is keen to appreciate
them Infront of their collages which makes them happy and encourage them in
their future assignments which ultimately result in achieving the goals.
“No one
is perfect”, therefore the Senior Managers who are most experienced in ABC ensure
that they always touching base with employees/subordinates, giving them
feedback on how they can improve and make them understand that they are trying
to help the employees grow as a person, which is exactly what they want.
“People
don’t care how much you know until they know how much you care” – John C.
Maxwell, it is very important to show employees to what extend the management
cares for them, and want them to be better people, both personally and
professionally.
“Happy
bees make more honey”, accordingly the Management of ABC is concerned of its employee
is happy in their personal life, then they’ll be much more productive at work. Therefore,
the HR team is being requested by the ABC to find out what would make the
employees happier, and then to invest in them. Also, ABC allows them to pursue
side projects, subsidizes their gym membership, subsidize their guitar lessons,
it honestly doesn’t matter.
When it comes to employee relations, the HR
department at ABC helps to prevent and resolve problems or disputes between employees
& management and assists in creating and enforcing policies that are fair
and consistent for everyone at the workplace. Subsequently, the main
responsibilities of an HR/ER Team include acting as a liaison or intermediary
between employees and managers, and either creating or advising on the creation
of policies around employee issues like fair compensation, useful benefits,
proper work-life balance, reasonable working hours, and others.
To maintain a successful and positive employee
relation, an organization must first view employees as stakeholders and
contributors which are simply identified as Human Resources in the company
rather than simply as paid laborers. As we all know, the ABC also believes resources
are very scarce. This perspective encourages the management and executive roles
to seek employee feedback, to value their input more highly, and to consider
the employee experience when making decisions that affect the entire
organization.
Conclusion
Building a connected employer-employee
relationship might not be as easy as it seems. But the minute the company starts
investing time in them, they will understand that it's the right path to
business happiness!
References
Bamboo HR LLC, 2021. Bamboo HR. [Online]
Available at: https://www.bamboohr.com/hr-glossary/employee-relations/
[Accessed 24 July 2021].
Well written article, which has given a good picture of employee relations
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ReplyDeleteAgreed Amjad. Employee relations refers to an organization's efforts to create and maintain a positive relationship with its employees. When it comes to employee relations, an HR department has two primary functions. First, HR helps prevent and resolve problems or disputes between employees and management. Employee relations focuses on creating and delivering people practices which develop - and maintain - positive working relationships between an organisation and its people. Working closely with unions and employee representatives, you'll need to ensure that people practices are fair and transparent.When employees have a strong, healthy relationship with their employers, the entire company benefits. Studies show that employees who have mutually respectful relationships with their employers are more likely to be happy, loyal and productive in the long-run.
ReplyDeleteAgreed Amjad. The success of any organization is based on the abilities and competence of the employees. How well employers create a positive work environment which satisfies the emotional needs of the employees will influence to a great extent the level of organizational productivity. The employers should create an effective system of communication that encourages understanding and learning in the organization.
ReplyDeleteInteresting topic Amjad! Understanding employee relations is crucial for the company’s human resource management. Employee relations gone wrong may cost a bad reputation and dismantling a company despite gaining monetary success...Thank you for sharing...
ReplyDeleteAgreed Amjad. When employees have a strong, healthy relationship with their employers, the entire organizational benefits. Studies show that employees who have mutually respectful relationships with their employers are more likely to be happy, loyal and productive in the long-run.
ReplyDeleteWell explained Amjad and I agree with you. HRM must be more concern about Employee Relationships as a healthy Employer - Employee relationship will increase the motivation of employees which is beneficial for both parties in the long run.
ReplyDeleteEmployee relation can play an important role in building strong employee relationships. They can carry out activities that allow employees to cooperate with each other as well as managers. Further this is mutually beneficial for both employer as well as employee. Great Article Amjad
ReplyDeleteEvery employee in the office has a unique relationship with his or her coworkers. Employees must have a positive working connection with one another. Similarly, a variety of factors can sour employee relations and, as a result, bring loss and damage to the firm, as well as entirely reverse the value of employee relations. Favoritism, an imprecise attitude, a lack of communication, and a failure to convey the vision are examples of such behaviors.
ReplyDeleteEmployee relations refers to the organisation's efforts to build and maintain good relations with its employees. By maintaining good, constructive relationships, organizations hope to keep employees honest and more involved in their work. Often, the organisation's human resources department manages human relations efforts.
ReplyDeleteWithout healthy employee relations, organizational success is impossible. Employee relations professionals must manage conflicts, devise methods for resolving them, strike a balance between employer and employee interests, and participate in strategic decisions concerning performance measurement, motivation, and retention. Thanks for sharing.
ReplyDeleteStrong employee relationship is vital to an organization to move the mechanism forward and to the success. Its important to reward and appreciate the good work of employees with new opportunities and better benefits. This will enrich the bond of relationship and improved employee confidence and act independently to achieve organization objectives.
ReplyDeleteWhy a strong employee relationship Is critical. Tied to the fulfillment of a organisation is the loyalty of its clients. even as this customer-first mentality is necessary for the continuation of a agency, employers occasionally forget to honor another intrinsic element of achievement and growth — the worker and organization relationship .Thank you for sharing.
ReplyDeleteAgreed with you. Relationship management is critical to employee engagement. Together, business leaders and HR teams can foster successful employee relationships. ‘Happy employees are the most productive employees,' they say. Unfortunately, some businesses do not realize this and treat their employees like machines. They only think about the company's profit and ignore employee relations. They are unaware that their arrogance will eventually cost the company and its customers.
ReplyDeleteTotally agreed with your fantastic ideas amjad! When employees have a strong, healthy relationship with their employers, the entire company benefits. Studies show that employees who have mutually respectful relationships with their employers are more likely to be happy, loyal and productive in the long-run.
ReplyDeleteA good relationship is the best running of any business. It improves the work performance, an employee’s feedback is must to analyze the both positive and negative. This research paper shows the employee involvement is important for changing employee’s attitude (Devamaindhan,B., 2014).
ReplyDeleteThe Employer-Employee relations there is no doubt that a major topic in human resource management that includes key areas of employment relations, collective bargaining, performance, and reward management is also employee involvement that helps determine the type of organizational and operational commitment and performance.
A strong employee relationship can make a big impact on the business environment. To have a good relationship, there are few ground rules that, should practice in an organization. Proper communication, understand and respect to each other, stand to listen are crucial disciplines to be placed and that would support to build a strong relationship with employees.
ReplyDeleteto have a great organizational performance, employee relationship is one of a key driving tool.
Timely written article Amjad. You have explained the content clearly. Thanks for sharing this.
Employee relationship is an very important role for a smooth function of an organization which ensures unity among different departments, groups and teams work cooperatively and harmoniously in carrying out the different tasks and activities to achieve the organizational common goals and objectives through a proper control method. Nice article. Thank you for sharing.
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